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Stifterstrasse 1 | 3100 St. Pölten | Tel: +43 (0)2742 / 71443 | <This e-mail address is protected against spam bots, you have to activate JavaScript in your browser to see it.>
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Safe hospitality

Safe hospitality

As per April 16th, 2022

At the moment no statutory provisions concerning the leisure industry are in place. 
 
Nevertheless, we kindly ask you not to travel when you are feeling sick und to apply the basic hygiene measures (hand sanitation, …) during your stay with us.

We have 13 meeting rooms of different sizes (up to 450 sqm) and generous lounge areas available at the Cityhotel D&C, the Hotel Metropol and the Motel 267.
In combination with the extensive hygiene and safety arrangements which are adjusted ongoing to statutory provisions, large break areas and ample space for your group’s catering, a safe, professional and still relaxed handling of your function can be ensured, even under the actual complicated circumstances.
Therefore, we are sure to have the suitable solution for your event as well.
Please send your request to: <This e-mail address is protected against spam bots, you have to activate JavaScript in your browser to see it.>

Arrival

We ask you to arrive in good health and to stay at home if you suspect any illness or have clear symptoms.

Reception / Check-in / Check-out
The reception area is fitted with plexiglass walls to prevent infection and guest areas have been set up to make it easier to comply with the distancing rules, while at the same time being able to look after you as charmingly and briskly as usual. You can of course pay contactless.

Hygiene in the room
The daily room cleaning has been developed together with our hygiene partner and is adapted constantly to new requirements.
The cleaning staff wear gloves and work with disinfectant cleaning agents.
The laundry is washed by a professional company according to strict hygiene regulations.

Dining
We kindly ask you to sanitise your hands before entering the buffet areas.
Disposable gloves are available for taking the food.
In the case of alternative statutory provisions, we reserve the possibility to close-down the lounge & bar

General hygiene measures
Our cleaning and disinfection plans have been adapted on the basis of the Austrian Hotel Association’s current hygiene guidelines.
Display stands with sanitiser are available at critical points (at the entrances, the reception, in front of the restaurant area, etc.)
Cleaning intervals have been increased and all areas are also regularly disinfected.
All critical contact points such as door handles are also regularly disinfected.
The team at the Motel 267 is and will be continuously trained on the hygiene and safety standards and is committed to complying with them.
Hygiene and safety rules also apply to our partners and suppliers.

What do we do in the event of an infection at the hotel
Should there be a suspected case of Covid-19 at the hotel, we have developed an emergency plan to implement the correct measures quickly.
Please inform us if you do not feel well and have symptoms. Our reception staff are trained and can help you professionally.
  • The sick guest and anyone with them must stay in their room
  • We will immediately inform a doctor
  • In a suspected case, the doctor will inform the health authorities
  • The room will be professionally disinfected

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